Sonayi Safari Lodge and CampsiteTheme
Cancellation and refunds
The lodge’s cancellation schedule and written-notice requirements.
Original PDFCancellation and refunds
| Timing | Charge |
|---|---|
| More than 60 days before arrival | Deposit forfeited; no further charge |
| 30–60 days before arrival | 50% of total booking value |
| 8–29 days before arrival | 75% of total booking value |
| 0–7 days before arrival or no-show | 100% of total booking value |
| Early departure or shortened stay | No refund for unused nights once the stay has begun |
- Cancellation or amendment requests must be emailed to the reservations office. The effective date is when written notice is received.
- Peak-season, December–January festive-period and Easter bookings are non-refundable once confirmed and deposited, unless otherwise agreed in writing.
- The lodge recommends travel insurance covering cancellation, interruption, medical evacuation and loss of belongings.